NTT DATA Business Solutions and IBM have jointly established a Center of Excellence (CoE) dedicated to the watsonx generative AI platform. The collaboration aims to leverage IBM’s watsonx AI and data platform along with watsonx AI assistants to develop embedded generative AI solutions for clients. Led by NTT DATA Business Solutions’ industry expertise and IBM technology, the CoE operates globally, centered initially in Denmark. The initiative aims to empower clients worldwide, allowing them to scale and accelerate the impact of generative AI.
The CoE plays a crucial role in extending the application of generative AI to NTT DATA’s it.human platform, incorporating IBM watsonx capabilities, machine learning, speech recognition, natural language processing, and conversational AI to enhance the overall customer experience. By combining client and industry expertise with open technology, the partnership addresses the growing demand for generative AI in businesses.
Kate Woolley, General Manager at IBM Ecosystem, emphasizes the importance of the collaboration, stating that businesses adopting generative AI require the right expertise and technology. The partnership with NTT DATA Business Solutions allows for the co-development of purpose-built solutions, emphasizing flexibility, governance, and openness.
The collaboration also utilizes IBM’s training, education, and technology resources, including IBM Cloud, to build use cases and provide access to foundation models and best practices. NTT DATA Business Solutions contributes sales resources to engage with customers, build use cases, and implement AI products. Nicolaj Vang Jessen, EVP at NTT DATA Business Solutions, anticipates increased AI investments on the customer side, emphasizing that the CoE harmonizes resources, methodologies, and industry expertise.
A glimpse into the ongoing work will be shared at the IBM TechXchange Summit EMEA in Barcelona. Thomas Noermark, Global Head of Innovation, and Thor Hauberg, Director Venture Lab and Digital Business Transformation at NTT DATA Business Solutions, will offer insights and knowledge during several sessions at the summit.
