Oracle announced the addition of generative AI-powered capabilities within Oracle Fusion Cloud Human Capital Management (HCM) on June 28, 2023. These capabilities, supported by the Oracle Cloud Infrastructure (OCI) generative AI service, are designed to drive faster business value, improve productivity, enhance the candidate and employee experience, and streamline HR processes.
According to Chris Leone, executive vice president of applications development at Oracle Cloud HCM, generative AI is boosting productivity and unlocking new skills, ideas, and creativity in the workplace. The new embedded generative AI capabilities in Oracle Cloud HCM allow customers to take advantage of large language models, reducing the time required to complete tasks, improving the employee experience, enhancing the accuracy of workforce insights, and increasing business value.
Built on OCI and leveraging its best-in-class AI services, the embedded generative AI capabilities within Oracle Cloud HCM provide high levels of security, performance, and business value. Built-in prompts help customers achieve the best results while reducing undesirable side effects such as factual errors and bias. Customers have control over the data used by generative AI, ensuring the safety of sensitive and proprietary information.
The new generative AI capabilities in Oracle Cloud HCM enhance existing embedded AI capabilities and transform candidate, employee, manager, and HR team productivity by streamlining processes and automating content generation within a single integrated solution. These capabilities include assisted authoring, suggestions, and summarization.
Assisted authoring enables employees, managers, and HR leaders to quickly and easily author content, improving productivity and time efficiency. Suggestions guide users to achieve better and faster results based on natural language processing and best practices. Summarization helps increase efficiency by surfacing key insights from one or more data sources.
Oracle is continuously embedding new use cases for generative AI in HR, with input from customers who drive approximately 80 percent of updates to their products. The goal is to enable organizations to embrace continuous innovation and improve HR processes and productivity.
Deepa Param Singhal, vice president applications at Oracle India, emphasized the importance of generative AI in addressing HR challenges and creating an efficient work environment. The generative AI embedded Oracle Cloud HCM is set to elevate employee experience by automating mundane daily tasks, saving time and effort, and empowering employees to gain insights, make better decisions, and achieve work-life balance.
Kim Kohlman, vice president of HCM Operations at Hearst, believes that the new generative AI features in Oracle Cloud HCM will elevate the workplace and workforce, saving critical time and resources. Gareth Abreu, domain principal—HCM Business Platforms at Co-op, is excited about the possibilities of generative AI in streamlining actions, guiding individuals to better outcomes, and improving worker experiences. Holger Mueller, principal analyst & vice president at Constellation Research, commended Oracle for adding AI capabilities to its business applications and highlighted OCI’s superiority in running generative AI workloads in the cloud.
Oracle Cloud HCM generative AI services are powered by OCI Supercluster, which delivers the fastest AI innovation in the industry. OCI’s generative AI services provide end-to-end security and give customers complete control and ownership of their data.
Oracle Cloud HCM, natively built for the cloud, connects every human resource process from hire to retire. With built-in AI, HR teams have access to a single source of truth to inform their people strategy and improve business operations.
