Logicalis has recently launched an upgraded version of its Digital Fabric Platform, designed to empower Chief Information Officers (CIOs) with more profound insights and actionable recommendations for enhancing their digital ecosystems. Initially introduced in April 2023, the platform gained traction with over 200 digital managed services customers globally, prompting Logicalis to respond with customer-led innovation in the form of an enhanced version.
The revamped Digital Fabric Platform features an improved user interface (UI) for a visually appealing and streamlined experience. Users can now access insights on a single page and immediately act on recommendations. One notable addition is the introduction of an overall health score, providing a comprehensive view that extends beyond individual devices to encompass network, security, cloud, and workplace service sectors.
This upgraded version offers a more in-depth analysis, categorizing recommendations into high, medium, and low impact to improve the health of a customer’s digital ecosystem. Historical progress and performance data, along with a comparison of estimated versus actual savings, enhance intelligence supported by AI and automation tools. This enables CIOs to swiftly identify key priorities for optimizing their digital fabric.
A novel feature of the platform is the inclusion of a knowledge base section, functioning as an encyclopedia to address customer queries about the platform, metrics calculation, and health score interpretation. This online resource is set to evolve continuously, ensuring customers can confidently navigate the platform and extract meaningful insights.
Toby Alcock, Logicalis’ Chief Technology Officer, expressed excitement about the updated platform, emphasizing the role of customer feedback in driving continuous product innovation. With the new interface and enriched insights, the Digital Fabric Platform aims to provide CIOs with board-level visibility, enabling them to gain real-time overviews and deep insights into their digital ecosystem’s performance across key metrics.
In conclusion, CIOs now have the tools at their disposal to access real-time insights and in-depth analyses of their digital ecosystems, leveraging AI for actionable recommendations. The enhancements introduced by Logicalis aim to empower CIOs in optimizing their strategies and operations based on a comprehensive understanding of their digital fabric.
