Fortinet has expanded its FortiCare and FortiGuard security services offerings, adding a new security service called FortiTrust. FortiTrust security services offer user-based licensing across all networks, endpoints and clouds, which traditionally have been siloed. Initial service levels are being offered for zero trust network access (ZTNA) and identity verification, with more offerings forthcoming.
“Solution and services sprawl has now grown too difficult and too expensive to manage when they are siloed across various form factors. According to Gartner, organizations are moving towards security solutions with integrated services offerings. Fortinet is redefining services by expanding its security services options – which currently include FortiCare and FortiGuard – with FortiTrust, enabling a unified offering with one licensing model for flexible consumption options across networks, endpoints and clouds,” said Rajesh Maurya, Regional Vice President, India & SAARC, Fortinet
FortiTrust provides security services that follow the user across an organization’s entire security platform, enabling organizations to easily manage and secure across all form factors. Other benefits of the new offering include:
- Flexible user-based licensing of security services, eliminating the need to track device counts or bandwidth consumption and making it easy to calculate total cost with built in volume discounts
- Integrated single license for security services delivers desired use cases across the Fortinet Security Fabric
- Easy implementation of new security services allows users to transition across various form factors, enabling organizations with hybrid architectures to shift from on-premises to cloud-delivered security
- Easy options to upgrade and migrate between services.
FortiCare services are available for all Fortinet Security Fabric products. FortiCare offers three levels of services, including Essential, Premium and Elite, all providing 24×7 technical support and timely issue resolution. FortiCare also offers several product and account-based services options to address the unique needs of any organization. Through FortiCare, organizations have access to Fortinet experts to help accelerate technology implementation, provide reliable assistance through advanced support, and offer proactive care to maximize security and performance of Fortinet deployments.
FortiGuard Security Services provide organizations different services tied to their Fortinet devices, enabling coordinated and consistent real-time defense for the latest cyberattacks. FortiGuard Security Services are tuned around different customer segments to include individual services for Enterprises, bundles for Commercial, and packages for SMBs. Leveraging industry-leading threat intelligence from FortiGuard Labs, FortiGuard Security Services offer a suite of market-leading, AI-enabled security capabilities that continuously assess risks and automatically adjust protection across the Fortinet Security Fabric.