CXOTV DAILY NEWS CAPSULE | Wednesday | 2nd June’21

67% of Global Office Workers Crushed by Repetitive Tasks

More than two-thirds (67%) of the global office workers feel they are constantly doing the same tasks over and over again, according to a latest survey from UiPath, an enterprise automation software company. According to the 2021 Office Worker Survey, respondents said they waste four and a half hours a week on tasks they think could be automated; 68% said they wish they had more time to explore how to incorporate new responsibilities into their day-to-day routines; and 58% believe their jobs don’t allow them to be as creative as they’d like to be.

The UiPath survey assessed the views of office workers working from home due to the Covid-19 pandemic about how their roles have changed over the past year and how they see their roles evolving in the future.

Faced with too many time-consuming tasks to complete, 59% of office workers around the world, and 63% of office workers in India, believe they can’t efficiently help customers. When asked the top tasks they would like to automate, 66% of the Indian workers said Emails, 62% said Scheduling calls and meetings, and 56% named Inputting data/creating datasets. Further, India office workers feel stagnant in their roles and waste 5 business hours per week on mundane tasks, according to UiPath survey.

IDC Names Five Indian Startups Offering AI-powered Video-based Authentication as IDC Innovators

IDC has published a new IDC Innovators report profiling five companies that provide AI-powered video-based authentication in the banking and financial services and insurance (BFSI) sector in India.

With the BFSI sector witnessing a significant shift towards digital technologies like AI and automation, multiple new-age organizations have emerged with groundbreaking solutions to serve their requirements. As video KYC forms a crucial mechanism to engage with customers, both existing and potential, IDC has evaluated multiple Indian startups based on their offerings, existing client’s feedback, implementation period, security, and features provided. After comprehensive evaluation and analysis of capabilities, IDC has identified five companies in India offering AI-powered video-based authentication (vKYC) in Banking and Financial Services as IDC innovators. The five companies are HyperVerge, IDfy, Signzy, Syntizen, and WorkApps.

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