Bank of Makati Inc (BMI), the Philippines’ fifth stand-alone thrift bank, has chosen Qlik Sense to enhance its services for customers, including savers and entrepreneurs. Qlik’s dashboards provide BMI’s business units with improved insights from customer data, loan success rates, and real-time sales performance, making finance more accessible. The efficient workflows within Qlik dashboards have contributed to a 20% improvement in collections for BMI. Luis M. Chua, President of Bank of Makati Inc, emphasized the transformative power of data analytics and cloud technology in making finance more accessible and driving economic empowerment. The technology has enabled BMI to understand customers better and continuously enhance products and services, aligning with their mission of promoting financial inclusion across the country.

Established in 1956, BMI recognizes the importance of in-depth data analysis and continuous innovation for financial inclusivity and accessible banking services. As a long-term Qlik customer, BMI began its data journey with Qlik View in 2015 and has progressed to deploying Qlik Sense in 2021. Working in collaboration with Micropinnacle Technology Corporation (MTC), BMI has focused on developing the data literacy skills of its employees through knowledge-transfer initiatives, including workshops and the appointment of Qlik Champions in each department. The insights derived from Qlik data empower employees to innovate and tailor solutions based on the specific needs of their respective departments.

Geoff Thomas, Senior Vice President for Asia Pacific and Japan at Qlik, highlighted the significance of inclusive access to finance for a country’s development. He commended Bank of Makati for adopting a data-first approach with Qlik to deliver optimal services across the Philippines, supporting micro and small businesses in securing the finance they need for growth.