CXOTV DAILY NEWS CAPSULE | Tuesday | 25th May’21

Sustainable IT Leads to Significant Benefits but is Still not a Focus for Most Organizations

According to a new report from the Capgemini Research Institute, the organizations which have built a comprehensive roadmap to accelerate sustainable IT implementation have realized improved ESG scores of 61%, seen improved customer satisfaction (56%) and witnessed tax savings (44%) as a direct result of sustainable IT practices. Yet, organizations are still largely unaware of how to implement sustainable IT practices and proactively address the environmental impact of enterprise-IT: only 6% of firms having achieved a high level of sustainable IT maturity. 

Organizations are not yet viewing sustainable IT as a priority or a tool in their wider sustainability agenda and journey to reduce their carbon footprint: according to the report, only 22% plan to reduce more than one-quarter of their carbon footprint through sustainable IT in the next three years.

A clear awareness gap about the environmental impact of IT has emerged, with 57% of respondents unaware of their own organization’s IT carbon footprint. Those in banking and the consumer products sector show the highest levels of awareness (52% and 51% respectively), while the industrial manufacturing sector the lowest (28%). Only 34% know that the production of mobiles and laptops has a higher carbon footprint than the use of these devices over their lifetime.

Most organizations do not have adequate tools or shared standards to measure the environmental impact of IT. Only 29% use carbon assessment tools and just 34% say that sustainable IT is part of their board-level agenda. The use of KPIs to track and measure progress for enterprise IT sustainability is also not widespread, with only 23% of organizations measuring greenhouse gas emissions. Overall, just 1% have achieved their targets. Setting a carbon cost against IT operations can help organizations across departments realize the impact of their IT footprint, but only 27% of organizations have standardized the practice.

LTI Launches Operational Technology Transformation Solution with ServiceNow

Larsen & Toubro Infotech, a global technology consulting and digital solutions company, has launched ServiceNow based Operational Technology Management solution for the manufacturing industry. The solution aims to address the latent demand of the industry to have digital workflows for Operational Transformation (OT) Service Management. 

The solution delivers a scalable and secure solution for manufacturing operations using the Now Platform. This will help manufacturers embrace the concept of OT Management, in addition to IT Service Management (ITSM) practices. The solution also secures critical infrastructure from potential external threats and attacks, by helping ensure the foundational elements of OT cybersecurity. 

With insights from this solution, manufacturers can derive business benefits such as assured systems availability and rapid resolution of issues through a common service data model for manufacturing operations. Key features of the solution include:

  • OT Visibility: Enabling digital view of all OT assets along with location, configuration and health
  • OT Service Management: Improved response time to OT service requests
  • OT Security and Governance: Reduction in risk and improved compliance
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